Teleseminars & Webinars: Finding The Best Technology
When you hold a Teleseminar or a Webinar, you need to find the best possible technology to avoid dropped calls, noisy lines, failing audio and video and a host of other potential pitfalls. While people will understand if something goes wrong, you will present the most professional presentation by using quality technology in the first place.
How do you know which technology is the best? You have a few options at your disposal. The best place to start is by surveying trusted friends and colleagues who have experience producing teleseminars. Find out if they’ve had good luck with particular services- or more importantly, if they’ve had a nightmare experience. There are both free and paid services available to host your teleseminar. Don’t assume just because it’s free the quality will be poor, but don’t assume big bucks guarantees excellent service either.
Make sure the service you use offers the ability to mute out phone lines. Not every conference call or teleseminar service offers this option, but it is critical to a quality call. If you are planning on a large audience, trying to work with no mute function is going to create a huge amount of noise and static on the lines and can ruin your entire call.
You also want to be certain the service provides you with the ability to record the teleseminar. It is standard procedure to offer a download of a teleconference, whether it’s a free seminar or a paid one. Not every one who registers will be able to attend and sending them a link to download the recording will promote good will and excellent customer service.
Be sure to do an Internet search on any prospective teleseminar service before you make your final arrangements. Check out forums and social media sites to find out if the company has a solid reputation for providing good service. A few minutes of research can save you countless headaches.
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